•   almost 2 years ago

Issue creating SageMaker Studio Lab account

I requested an account for the hackathon and it was approved. When I go to make the account I get the error - "You haven’t been approved to create an account or your approval has expired. Please request an account."

Any one else getting this? How can I resolve this?


  • Manager   •   almost 2 years ago

    Thanks for letting us know! I've sent this on to the team to check on.

    One quick question - when creating the account, are you using the same email and information you were approved with?

  •   •   almost 2 years ago

    Yes and I just tried again same issue. I am using the email I requested an account with.

  •   •   almost 2 years ago

    It is working now, thanks

  • Manager   •   almost 2 years ago

    Hi Andres, That is great news! Thank you for letting me know

  •   •   almost 2 years ago

    Hi, I am a new participant in the hackathon and I don't know where or how to apply for a sagemaker studio account. And when the next qna session will gonna start?

  •   •   almost 2 years ago

    @Syed, there is a Q&A session right now (EMEA/Europe-based) at: https://www.twitch.tv/aws. Apparently, there will be one later today that is North America based at 10 a.m. Pacific Time at the same link. Here is the link to request a free SageMaker Studio Lab account: https://studiolab.sagemaker.aws/. I am completely new to this, but the foregoing appears to be distinct from the SageMaker Studio service offered by AWS (just to keep the terminology straight).

  • Manager   •   almost 2 years ago

    Hi Syed and John, Thanks for helping each other out! Yes, be sure to request a free Amazon SageMaker Studio Lab account (linked below) and select Hackathon in the 'Why are you interested in Amazon SageMaker Studio Lab' drop-down.


    We just finished the first set of office hours which can be accessed on the AWS Twitch channel from their schedule. We will host live monthly office hours on Twitch so lookout for the next ones in January.

    Adding links to the previous broadcasts below where you should be able to 'Watch Past Broadcast':
    AMER Office Hour - https://www.twitch.tv/aws/schedule?vodID=1233369609
    EMEA Office Hour - https://www.twitch.tv/aws/schedule?vodID=1233116404
    APJC Office Hour - https://www.twitch.tv/aws/schedule?vodID=1235672149

  • Private user

    Private user   •   over 1 year ago

    Hello, I had put in a request for a sage maker studio, hasn't been approved yet. How long does it take for the team to approve the request. Is there any reason for the delay?

  • Manager   •   over 1 year ago

    Hi Shubhangi, Each request should be reviewed within five business days, but it usually takes less time. Here is an article on the process of requesting and creating an account: https://docs.aws.amazon.com/sagemaker/latest/dg/studio-lab-onboard.html

    Were you able to verify your email when you sent in the request? If it takes much longer I would recommend re-requesting an account.

    Best of luck!

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